Making your ERP system work for you

Research has shown that some ERP business information systems fail to deliver the promised benefits. Often companies will prefer to blame ‘the system’ and live with its perceived shortcomings rather than address the factors required to make it work effectively.

To get the best out of a system it must both meet the needs of its users and work in harmony with your business processes. Gradient can help by providing you with an independent review of your business system and then work with you to help realise its full potential.

ERP System Improvement – How we can help

Gradient believe that the best way to determine system effectiveness is to conduct a comprehensive ERP System Review. That’s why we offer a modular three stage approach which is aimed at all businesses wanting to get more from their current ERP Business System.


The most common ERP problems fall into three categories: 

  • The system is not set up correctly and out of step with business processes
  • The system is not being used properly meaning that data is inaccurate
  • The system does not meet the needs of its users

ERP System Audit

A new system requires new ways of doing things. For a variety of reasons people may still be holding on to the old ways of working, something which is likely to guarantee the same old results.

  • A Gradient ERP System Audit will measure user satisfaction, investigate whether aspects of system functionality and set-up are hindering performance, and highlight any training or procedural shortcomings. It will also reveal whether there are any old systems or methods still in use which may be in conflict with the current system.

Business Process Alignment

Effective use of a business information system goes hand in hand with efficient business processes. If your business processes are not aligned with the system then it never has the chance to perform well.

  • Using the latest lean thinking Gradient’s ERP consultants can help you to streamline your processes and working practices and integrate them with your system.

Maximising Business Benefits

Going Live on your new system should not be the end of the project; it should be the point at which you start realising the benefits .

  • Once all of the issues and challenges have been determined Gradient can assist in implementing the solutions. We will work with you and the system vendor to optimise system performance and use it to drive new ways of working and generate genuinely useful management information.

By undertaking an ERP System Review project your business should be leaner, more efficient and better able to achieve a competitive advantage.