SyteLine Upgrade Project

ERP case study CAV aerospace logo

The Client

CAV Aerospace operates from eleven sites around the world, providing products and services into the aviation sector including the manufacture of major aircraft components and ice protection systems.

The Problem

Prior to the project only the head office sites were on the core ERP system, the remaining eight sites were operating on a range of legacy systems, spreadsheets and locally developed databases.

The Solution

A global roll-out project was launched to implement the latest version of the ERP system into every site and to remove the reliance on localised systems. The project had support from Gradient Consulting and the system vendor.

CAV took the opportunity of using a planned upgrade of their ERP system to drive through process improvements across the business sites and divisions. What was vital was the need to align operations with processes underlined by the correct behaviours to deliver business improvement. This project had the support of the ERP vendor and Gradient Consulting.

By undertaking a company-wide business system integration project CAV were able to spread the benefits of their ERP system across all whole organisation bringing operational and financial improvements to the Group.

What the Client Says

“The ERP roll out was the first phase of our Business Improvement programme. It has successfully achieved the objective of integrating the different parts of the group from both a financial and operational perspective and has positioned the Group for further profitable growth.”

Andrew Porteous - Vice President - Business Services & Improvement, CAV


  • Each site had a template solution which was basis of review at each location. Deviations from the template were taken down in the Proof of Concept workshop that took place. Solutions were then determined and the system implemented.
  • As related sites went, live trading relationships were activated reducing manual effort from the users.
  • Overall operational standardisation had support by documenting processes and sharing between sites.
  • A secondary project took place Once all sites were live on the same version to ensure further benefits were achieved.


  • Reduced reliance on multiple system/spreadsheets – eliminating re-keying, data errors and multiple versions of the truth.
  • Robust reporting – providing the business with confidence to make decisions and presenting a strong presence to external stakeholders.
  • Reduced risk – the business is no longer reliant on information in people’s heads and has clear visibility across the business.
  • Future proofing – the business now has a solid platform on which to grow, cope with increasing business complexity and respond to an increasingly aggressive and competitive market.