ERP FAQs

ERP FAQs2020-04-08T15:00:35+01:00

Your Questions ⮚ Answered!

At Gradient we appreciate how daunting it can be to make key business decisions that may affect an entire organisation. We want the best outcome for you and your business. Below, we have answered questions we get asked a lot with the aim of helping you make an informed decision. Please contact us if you have any further questions or want our advice, we’re here to help!

How many successful ERP projects have you worked on?2020-04-16T09:02:30+01:00

Over twenty years worth, we’ve lost count! You can have a look at our past client success stories here.

What kind of business operations will an ERP system support?2020-04-08T15:09:40+01:00

This is by no means an exhaustive list but it gives an indication of many areas an ERP system can support your business:

  • Project management
  • Product data management
  • Planning and scheduling
  • Human capital management
  • Service management
  • Sales management
  • Customer relationship management (CRM)
  • Finance
  • Supply chain
  • Production
What do I need to prepare before speaking with vendors?2020-04-08T15:07:50+01:00

Your requirements. As simple as that. You want to ensure you have thoroughly scoped out your business and understood where it is now, where you want to be and have a loose plan on how you are going to get there. The outcome to each of those questions you face may influence which vendors you choose to engage with and those that aren’t capable of offering what you need.

To make the discoveries above, we recommend using a strategic planning tool to help you. A Gap Analysis is the perfect example for a business transformation project. It will help you and your team to focus on what needs doing to reach your goals by getting to know your business inside and out.

Our extensive experience working on ERP projects has enabled us to create a roadmap which details steps to follow when engaging with vendors and what you can expect to happen along the way.

I hear there are many risks with implementation, how can I minimise these?2020-04-08T15:05:27+01:00

We have found that the major component of a project failing is simple, and it’s often down to the people working on the project. People and their skills are vital to any kind of project. There are several reasons within this scope which are detailed below:

  • Resistance to change
  • Not understanding or, the reason for the changes are not appropriately communicated
  • Fearful that technology will replace their jobs
  • An inadequately represented project team. A project team should consist of key decision-makers from all areas of a company
  • Poor high-level management
What kind of companies do you work with?2020-04-08T15:04:03+01:00

We have no preference for your operations, and we will be frank with you if we feel you would work better with another kind of software. There is no such thing as too big or small in this industry; it all depends on whether ERP software meets the requirements of what you need a system to do. There are other variations of systems that may be more suitable for your company. The beauty of being independent is that we can be honest with you; we aren’t in cahoots with any of the vendors.

At Gradient, we have worked with a vast range of companies, and this further shows you that there is no such thing as an ideal client. The businesses manufacture, design, process, operate, manage, service and supply. Some of the industry sectors are outlined below:

  • Food and drink
  • Aerospace
  • Furniture
  • Textiles
  • Metals
  • Marine
  • Rail
  • Holiday home management
  • Energy
  • Construction
Who is your ideal client?2020-04-08T15:03:06+01:00

There is no ideal type of client. We want to work with people who realise the business potential and can see the latest business transformation software as a means of reaching and exceeding that potential. We want what you want – to ensure your business systems are working as hard as you.

How do you know when your ERP needs updating?2020-04-08T14:59:01+01:00

There is no right or wrong answer to this question, but there are tell-tale signs that now could be the time. Here are a few prevalent signs to review your system:

  • Reliance on spreadsheets
  • Decision-making taking considerably longer than usual
  • Scaling-up in line with growth is proving challenging
What is ERP?2020-04-08T14:55:48+01:00

ERP stands for Enterprise Resource Planning, the term was coined in the 1990s by Gartner, and the concept of ERP developed throughout this decade and into the next. An ERP system acts as the core infrastructure, the part which centrally collates and processes the information from an entire business. Integrated applications that can you can add to an ERP system are components required to manage the operation of day-to-day business activities. Processes in areas such as – finance, inventory management, CRM, sales, HR – and the list goes on, varying depending on your organisation.

The purpose of an ERP system is simple. It allows you to manage all business processes in one single unified system. Information transfers throughout the business seamlessly helping departments to move away from siloed working. You can share data at the correct levels and more often than not, in real-time, which aids decision-making.