Taylor had been working on an ERP implementation of Infor’s CloudSuite for a number of months. The objective being to replace a disparate range of legacy systems with a single ERP package.
As the planned go live date approached, there was increasing concern about the risk to the business. Nobody wanted to deploy a system before they were ready. As a result, the actual cutover process, for a business and team new to this type of project, was proving challenging to manage.