Viking River Cruises knew that they would require specialist assistance to give them the best chance of a successful project. After selecting an application originally designed for ocean cruises, Gradient Consulting was chosen to help define VRC’s specific requirements and guide Viking River Cruises team through the process.
A team from Gradient worked with each of the twelve functional departments at VCR head office in Basel. This helped the team to understand and document their complex requirements. Gradient also mentored the project team on how to conduct structured tests for each module and feed results back into the design of the system.